Our team is always here to assist.
Common purchase queries answered
Orders and Shipping
Please note that due to COVID-19, our shipping times may have delay depending on your country.
-2 to 3 business weeks worldwide (14 to 21 working days for most countries)
Contact us as soon as possible, and we will see if it is possible.
Contact us as soon as possible to check if it is possible to modify your delivery address.
When your package is shipped we will send a confirmation email containing your tracking information.
We deliver worldwide. Additional delays may occur.
We have different factories all over the world in order to facilitate the delivery. So it is possible to get one package per product.
If you need to swap an item
Returns and Exchanges
You have 14 days after the date of receipt of the package to obtain a return or a refund.
If you have not received the correct product, please contact us at email@example.com
If your product arrived damaged, do not hesitate to contact us at firstname.lastname@example.org